We ship to the contiguous United States only at this time.
Orders submitted before 12PM noon CT will ship that business day. For perishable goods, orders are shipped Monday, Tuesday and Wednesday via 2nd day delivery.
Please contact customer service to arrange delivery. Call 1-877-435-1840 (weekdays 8AM to 4PM CT).
Perishable product is shipped UPS 2nd day. Chocolate is shipped with cold packs and protective wrap during warm months. Meat is shipped in a styrofoam cooler with dry ice. Do not touch the dry ice with your bare hands. We suggest you leave the dry ice in the cooler, it will evaporate in about 24 hours.
Please contact customer service as soon as possible. Call 1-877-435-1840 (weekdays 8AM - 4PM CT). Perishable product that is shipped cannot be canceled or rerouted.
We ask that you notify customer service by the next business day. Call 1-877-435-1840 (weekdays 8AM to 4PM CT).
Meat is flash frozen and shipped frozen with a styrofoam cooler and dry ice.
If product has reached room temperature, please contact customer service at 1-877-435-1840 (weekdays 8AM to 4PM CT).
As long as they are kept at consistent freezing temperature, our steaks can last from 12 - 18 months.